Bett UK

22-24 January 2025

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28 April - 1 May 2025

Bett Asia

4-5 October 2023

Bett 2024 Agenda


Leveraging computer and software usage data to enhance student satisfaction and NSS Scores

24 Jan 2024
Ahead - Sandbox
Sustainability , Innovation , Higher Education
Students are increasingly reliant on technology and the way computers and software are used can provide valuable insights into their overall satisfaction with their college experience. This session will explore how universities can leverage student technology usage data to gain a deeper understanding of needs and preferences. Analysing data such as login times, courseware engagement, app usage patterns, in the context of location, institutions can identify where they can improve student services, academic support, all while optimizing technology resources. This data-driven approach can also help create a more personalized and engaging learning environment, leading to increased student retention and satisfaction scores.
Tyler Jacobson, Director of Customer Success - LabStats
Alex Collins, Systems Officer - Anglia Ruskin University (ARU)
Jon Davies, Senior Managed Windows Desktop Analyst - Royal Holloway, University of London
In collaboration with LabStats
View all Bett 2024 Agenda

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