Leveraging computer and software usage data to enhance student satisfaction and NSS Scores
24 Jan 2024
Ahead - Sandbox
Sustainability
,
Innovation
,
Higher Education
Students are increasingly reliant on technology and the way computers and software are used can provide valuable insights into their overall satisfaction with their college experience. This session will explore how universities can leverage student technology usage data to gain a deeper understanding of needs and preferences. Analysing data such as login times, courseware engagement, app usage patterns, in the context of location, institutions can identify where they can improve student services, academic support, all while optimizing technology resources. This data-driven approach can also help create a more personalized and engaging learning environment, leading to increased student retention and satisfaction scores.
Speakers
In collaboration with LabStats