Director of Customer Success, LabStats
As LabStats' Director of Customer Success, Tyler Jacobson focuses on helping Colleges and Universities make the most of their IT hardware and software data. Working closely with IT professionals, his aim is to ensure end users get what they need without unnecessary extras. With over two decades of customer-centric experience, Tyler values the real-world impact of product features over technical details. Committed to improving customer outcomes, he encourages a community where customers can share experiences, successes, and collaborate on common challenges.
24-Jan-2024Ahead - SandboxLeveraging computer and software usage data to enhance student satisfaction and NSS Scores