Ms. Sacks-Mandel is the Worldwide Chief Technology and Transformation Officer at Microsoft for the education industry. Prior to joining Microsoft, she was the Chief Information Officer at two unique technically advanced large public-school districts where she enabled student centric teaching and learning which resulted in dramatic improvements in literacy, graduation rates, test scores, and advanced placement credits. She has led innovation teams at IBM, Walt Disney World, HMH and provided management consulting at many others. Serena has won numerous state, national, and global awards for leadership, vision, technical excellence, and her commitment to improving student outcomes. She and her husband Scott are adventure seekers ' biking, hiking, traveling, and boating, often with their three wonderful adult daughters.