Chris has more than 35 years’ experience in management and consulting across sectors including manufacturing, financial services, utilities, healthcare, education and entertainment. After developing expertise in world-class manufacturing, he moved into operations and service management consulting in 1999 and helped grow a boutique consultancy from £4 million to more than £30 million turnover. 

Since semi-retiring in 2023, Chris has focused on supporting the charity and education sectors. He works with Pilotlight, providing consultancy support to charities, and is a trustee of East Midlands Academy Trust. 

A specialist in operational excellence (OpEx), Chris has spent over 20 years designing and delivering programmes that improve customer experience, productivity, quality, risk management and cost efficiency. He helped develop one of the UK’s leading OpEx academies and has trained, coached and supported organisations of all sizes. 

His education sector work includes research into operational efficiency in schools. In 2024, he led the Institute of School Business Leadership (ISBL) study into opportunities for operational excellence in schools and multi-academy trusts, serving as lead author of the resulting report and OpEx framework. 

Chris has also played a key role in developing the Centre for Education Operational Excellence (CEOE) Solutions offering and leading its pilot programme.