We're working on making sure Bett is a fantastic experience for all. Part of this includes ensuring we can cater for a variety of accessibility and communication requirements. We hope this page helps you plan your journey at our show.
ACCESSIBILITY AT BETT
Getting to and from Bett
By car or taxi
Blue badge holders can park for £25 per day in one of the clearly marked bays in the car park. There is an £80 fine without displaying a valid blue badge. Please be aware that there is no access to the venue car park from Western Gateway or Seagull Lane. If you are travelling from central London or from the south, using the Blackwall Tunnel to access the car park and lorryways, please use the A13 and turn off on the A112 junction taking Tollgate Road southbound. Attendees can pre-book Blue Badge parking on the ExCeL website here and view the carpark map for more information.
There are 80 suitable spaces for those requiring disability parking, these are located throughout the car park. These spaces have minimum dimensions of 5.9m by 3.6m. Access to the ExCeL from these spaces are step-free using walkways and lifts with automatic doors.
By public transport
If you’re traveling to the ExCeL by tube, please check out the step-free tube guide from Transport for London. Check your starting station and destination, plus any connections using their detailed guide to plan a stress-free journey.
Getting around Bett
Accessible entrances
There are two stations at either entrance to the ExCel (Prince Regent and Custom House) which both have step-free access. We advise anyone with restricted mobility to arrive at the Prince Regent entrance, as this is closest to where Bett will be taking place within the ExCel.
Entry from the Custom house station will require a walk of approximately 600 metres to the exhibition halls.
The entrances and exits to and from the ExCel are wheelchair accessible via low gradient ramps and automatic doors.
Accessible signage
Pictographic signs and symbols are used to guide people around the ExCel and a map of the show with accessibility features will be available to download pre-show.
Mobility scooters and wheelchairs can be hired for free at the ExCel by accessing the venue's website here.
Seating
Seating will be available during registration so you can rest comfortably while checking in for the event. Throughout the show floor, we’ve also added seating spots to provide spaces where attendees can rest.
Anyone who has a companion (a translator or guide), can register them for free onsite when checking in at the registration desk.
Facilities and dining
Toilets
The ExCeL has an accessible changing facility at the east end of the venue on level 1. It is accessible via a radar key. If you don’t have one of these, it can be obtained by emailing registration@bettshow.com The closest station to this facility is Prince Regent DLR. The space provides: ides:
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Height adjustable, adult sized, free-standing bench
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Ceiling hoist
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Non-slip floor
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Peninsular toilet with drop down grab rails
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Privacy screen
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Paper Roll
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Accessible shower with drop down grab rails
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Colostomy shelf
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Large bin
Throughout the ExCeL there are 40 toilets designated for disabled visitors. During Bett the nearest toilets will be located between hall N10 and N11. Alternative bathrooms are located beside the Bett Arena and at the Prince Regent Station entrance. For more locations, please refer to the map provided here.
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Quiet Space
Bett has a dedicated Quiet Space away from the show floor for those seeking sanctuary from the large crowds, which is located in S8 Lower. This space is accessible from the South Hall. It can be located on maps or by asking a member of Bett staff. We encourage anyone to use this facility as much as they need.
Food and Drinks
There are many outlets offering a variety of food and beverages options throughout the boulevard at the ExCeL. Whether it be takeaway or sit-down table service, most will accommodate the use of any specialist cutlery or beverage vessels.
Captioning
Captioning is provided at all of our theatres for those who require this. Captions will appear onscreen above slides. For those who require captioning, we recommend you arrive at sessions early to secure a seat near the front of the theatre. For any assistance, just ask a friendly member of theatre staff.
Assistance dogs at the venue
Bett welcomes all Guide and Assistance dogs to the show. To help us support your visit, we ask that you contact us prior to the show to help us provide the best show experience on registration@bettshow.com.
We're here to help
We hope you’ve found what you’re looking for, but we also acknowledge that everyone has individual needs, and we therefore encourage you to get in touch with us to share any individual requirements or to let us know how we might improve the service we offer for persons with disabilities in the future. Email us at registration@bettshow.com.
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