This session, delivered in partnership with ISBL, explores how Global Business Services (GBS), process mapping, and automation can transform multi-academy trust operations. Featuring insights from Dixons Multi-Academy Trust, one of the UK’s most innovative education groups and Proservartner, a leader in process optimization, the discussion will reveal how streamlined workflows and digital tools reduce administrative burden, improve compliance, and unlock significant cost savings. Attendees will learn practical strategies to create leaner, more agile organisations that reinvest savings into teaching and learning.