In early 2024 the University of Wolverhampton (UoW) suffered an unprecedented cyber incident. It impacted all aspects of university operations and presented their Digital Services department with a seemingly impossible challenge.  

A story of huge ups and even bigger downs, this session, led by the UoW’s interim Deputy Director of Digital Services, will share the human side of responding to and recovering from a major cyber incident. Aspects covered will include leading through a crisis, lessons learned, and how to thrive post-incident.